FAQs

Are all items custom made?

Yes, some of our clothing and accessories are custom made to order. Each piece is created specifically for you once your order is placed.

Can I customize the design, color, or size?

Yes! Customization options are listed on each product page. If you have a special request, please contact us before placing your order.

Can I cancel or change my order after placing it?

Because our items are custom made, orders can only be changed or canceled within 24 hours of purchase.

Does Gifting Garden Offer Bulk Ordering for Corporate Events?

Absolutely — Gifting Garden offers bulk and corporate event ordering.

Whether it’s employee appreciation gifts, branded event favors, or custom pieces for client thank‑you packages, we create thoughtful, nature‑inspired items that make every moment feel special.

We offer:

• Custom designs tailored to your event theme

• Bulk pricing for larger quantities

• Personalized packaging options

• Fast, reliable turnaround times

To get started, customers can reach out through your contact form or email with their event date, quantity, and design ideas. You can also add a line like:

“We love bringing your vision to life — let’s grow something beautiful together.”Production Time

How long does it take to make my order?

Production time is [1- 3 business days], depending on the item and level of customization.

Will I be notified when my order is ready?

Yes, you will receive an email notification once your order has been shipped.

Shipping

How long does shipping take?

Shipping times vary by location. Estimated delivery times are shown at checkout.

Returns & Refunds

Do you accept returns or exchanges?

Due to the custom-made nature of our products, we do not accept returns or exchanges unless the item is defective or incorrect.

What if my item arrives damaged or incorrect?

Please contact us within 48 hours of delivery with photos of the issue. We will arrange a replacement or resolution.

Payments

What payment methods do you accept?

We accept major credit cards, PayPal, and other secure payment options.

Is my payment information secure?

Yes, all payments are processed through secure and encrypted payment gateways.

Care Instructions

How do I care for my custom clothing?

Care instructions are included with each item. Following them will help maintain the quality and longevity of your piece.

Contact

How can I contact you?

You can reach us at GiftingGarden@mail.com. We respond within 24–48 hours.